Grade.us has carved out a strong position in the agency market by making white-label review management genuinely easy. The platform lets you run branded review campaigns, monitor reviews across major platforms, and deliver polished reports to clients, all under your agency’s branding rather than the Grade.us name.
The agency-focused pricing structure means you can manage multiple clients from one subscription, with each client set up in their own branded portal. For agencies that want to offer review management as a productised service, Grade.us removes a lot of the operational friction. The client onboarding process is straightforward and you can have a new client up and running quickly.
The review request campaigns are straightforward to configure. You can send via email or SMS, customise the messaging to match a client’s tone, and track conversion rates. The monitoring covers Google, Facebook, Yelp, and a range of industry-specific platforms, which is comprehensive enough for most agency use cases.
Where Grade.us shows its age is in the interface. It’s functional and gets the job done, but it doesn’t feel as polished as newer competitors like Birdeye or Podium. For agencies focused on delivering value through review management services and wanting a white-label platform that doesn’t break the bank, Grade.us is a solid choice. At around $110 per month for the agency plan, the economics work well if you’re billing clients for the service.