6 tools in Review & Reputation Management

B

Birdeye

★★★★☆ 4.4
Paid Most Popular

An all-in-one reputation and customer experience platform that automates review requests via SMS and email and monitors your reputation across hundreds of sites.

Automated review requests (SMS and email) Review monitoring across 200+ sites Centralised review inbox Webchat widget
G

GatherUp

★★★★☆ 4.3
Paid

A professional review platform that captures first-party customer feedback before nudging happy customers toward public reviews, reducing negative review exposure.

First-party feedback capture Review request automation Schema-friendly review widgets Multi-location support
N

NiceJob

★★★★☆ 4.3
Paid

A simple, effective review automation tool built for small service businesses, with an automatic Stories feature that turns good reviews into social media content.

Automated review requests Stories social proof automation Website review widget Job-triggered follow-ups
P

Podium

★★★★☆ 4.2
Paid

A text messaging-first platform for lead capture, review generation, and customer communication, built on the insight that SMS gets far higher open rates than email.

SMS review requests Webchat lead capture Payment collection via text Centralised customer inbox
R

ReviewTrackers

★★★★☆ 4.2
Paid

An enterprise review monitoring platform that aggregates reviews from 100+ sites into one dashboard, with sentiment analysis and competitive benchmarking.

100+ review site monitoring Sentiment analysis Competitive benchmarking Custom alerts
G

Grade.us

★★★★☆ 4.1
Paid

A popular white-label review management platform designed for agencies, with branded review campaigns, monitoring, and client reporting under your own logo.

White-label review campaigns Email and SMS review requests Review monitoring Agency client management portal